Refund Policy
Refund Eligibility
- Request submitted within 14 days of program enrollment
- Less than 25% of course materials accessed or downloaded
- No completion certificates issued for any modules
- Original payment method available for processing
- Account in good standing with no policy violations
- Cancellation requested before first scheduled consultation
Refund Process
Submit Request
Contact our support team with your enrollment details and reason for refund request.
Review Period
We review your account activity and eligibility within 3-5 business days.
Processing
Approved refunds are processed within 7-10 business days to original payment method.
When Available
Within first 14 days of enrollment with minimal course engagement (less than 25% completion).
Special Circumstances
Medical emergencies or unforeseen circumstances may qualify for partial refunds on case-by-case basis.
After 14 Days
Requests submitted after 14-day window or with significant course progress (25%+) completed.
Payment Method Processing
Credit Cards
Refunds appear on statements within 3-5 business days. Processing times vary by bank and may take up to two billing cycles.
PayPal
Immediate processing to PayPal account. Funds available within 24 hours of refund approval and processing completion.
Bank Transfers
Direct deposit refunds take 5-7 business days. International transfers may require additional processing time and verification.
Important Considerations
Refund eligibility is determined by course engagement metrics, not satisfaction levels. Downloaded materials, completed assessments, and accessed consultations affect refund qualification. We encourage prospective students to review program details thoroughly before enrollment.
Questions About Your Refund?
Our support team can review your specific situation and explain available options based on your account activity and enrollment timeline.
Contact Support Team